Diploma in Computer Science

Completed Diploma in Computer Science, DATAPRO Information Technology, Mangalore, India.

Bachelor of Business Management

Bachelor of Business Management (Graduate in Commerce), Mangalore University, Karnataka, India

General Manager

Currently spearheading comprehensive branch management encompassing sales, service, accounts, and daily operations.
Orchestrating the seamless selection, shipment, delivery, and installation of furniture and equipment for diverse projects.
Engaging with prospective clients to evaluate their unique needs and illustrating how our company’s products consistently align with or surpass these requirements.
Cultivating a culture of continuous process improvement within the sales and distribution domain to drive enhanced profitability.
Ensuring the sustained availability of merchandise and services through contract approval and meticulous inventory management.
Successfully implemented process improvements resulting in a 20% increase in profitability within the first year of tenure.

ATM Operation Manager

• Led overall governance for ATM operational activities, overseeing ATM account management, replenishment, retained cards, deposits, customer disputes resolution, vendor management, and audit. Contributed as a member of the Subject Matter Expert committee (MENA) for the ATM operations channel.
• Collaborated within a team to ensure the day-to-day processing of Outward/Inward cheques adhered to procedures outlined in bank manuals and local regulations.
• Managed the processing of facility and security documents within the Credit Operations domain.
• Prepared and processed various vouchers, including remittance and standing instruction.
• Administered the Teller section, handling tasks such as processing Telegraphic transfers, demand drafts, and inward remittance.
• Oversaw administrative services, managing day-to-day facilities, mail processing, courier service, branch operations support, and compliance, as well as security and safety-related functions.
• Spearheaded the successful implementation of a new ATM replenishment strategy, resulting in a 25% reduction in operational costs.

Accounts Assistant

• Assisted in the preparation of disbursements, expense vouchers, and receipts.
• Maintained a database of new and updated customer and account information in compliance with organizational standards.

Outstanding Performer

For outstanding performance and lasting contribution to the branch.

Team Leader of the Quarter