Academic Level Degree Bachelor
Age 43 - 47 Years
2013 - 2017
Crocs Brand (Singapore)
• Make daily sales report and briefing (to achieve daily and monthly target).
• Delegate the task to team members.
• Organize and distribute staff schedule.
• Complete store and ministration and ensure compliance with policies and procedures
• Merchandise new collection according company rules and regulation
• Maintain store condition and visual merchandising.
• Report on buying trends and customer needs.
• Deal with the issues that raise from staff/customer and communicate with Area Manager and Operation Manager.
• Prepare Staff Roster for the month.
• Leads by example.
• Do Performance appraisal for staff.
• Additional store manager duties as needed (eg. Handle Event)
• Create a happy workplace.
• Encourage employees’ ideas and suggestion.
2008 - 2012
Al Ghurair Retail (LLC), Deira, Dubai-UAE ; (SpringField Brand)
• Meet company goals and objectives.
• Work on store display and merchandising.
• Attending customer needs and giving full customer services
• Monitor the stock, best seller and communicate with the Merchandiser for the requirements
• Manage retail staff, including cashier & people working on floor.
• Make daily sales report and other paper works
• Manage staff Roster
• Report directly to the Area Manager and made sure all works were done
• Handles customer’s inquiries and complaints by listening and understanding their needs in a professional manner
• Maintain the shop clean, neat and tidy
• Evaluate on the job performance.
2006 - 2007
Newmont Overseas LLC - Dubai
• Handling printing jobs (Meeting to CUSTOMERS for design and layout settings, and to the PRESS for production)
• Data update / create artwork for forthcoming yearly directories i.e. Jebel Ali Dubai-Directory, Air, Sea & Land Freight Business Guide, Email & Web Business General knowledge about Webpage-designing.
• Software and computer accessories parts Installations.