PERFORMANCE DRIVEN CULTURE: 

• Operational Leadership: Oversee the day-to-day operations of the cinema, including ticketing, concessions, and customer service, to ensure a seamless and enjoyable experience for patrons.
• Team Management: Recruit, train, and manage cinema staff, fostering a positive and customer-centric work culture. Provide leadership and guidance to ensure a high-performing and motivated team.
• Customer Service Excellence: Maintain and enhance high standards of customer service to create a positive and memorable cinema experience. Address customer inquiries and concerns in a professional and timely manner.
• Financial Management: Manage the cinema’s financial performance, including budgeting, revenue optimization, and cost control measures. Implement strategies to maximize profitability and achieve financial targets.
• Programming and Content Management: Collaborate with distributors and studios to curate an engaging and diverse film lineup. Plan and execute promotions, events, and special screenings to attract and retain audiences.
• Facility Maintenance: Ensure the cleanliness, maintenance, and overall presentation of the cinema facility meet high standards. Coordinate with relevant teams for repairs and improvements.
• Marketing and Promotion: Develop and implement marketing strategies to drive attendance, increase ticket sales, and promote loyalty programs. Collaborate with the marketing team to execute effective promotional campaigns.
• Inventory and Concessions Management: Manage inventory levels for concessions, ensuring a sufficient and appealing selection for patrons. Implement efficient ordering and stocking procedures.
• Health and Safety Compliance: Ensure compliance with health and safety regulations, including cleanliness, sanitation, and emergency procedures. Conduct regular training sessions to uphold safety standards.
• Community Engagement: Build and maintain positive relationships with the local community, including schools, businesses, and organizations. Implement community engagement initiatives and partnerships.
• Reporting and Analysis: Generate and analyze reports related to attendance, revenue, and customer feedback. Use data to make informed decisions and implement improvements.

TECHINICAL SKILLS AND COMPETENCIES:

Technical Skills

• Point of Sale (POS) Systems
• Digital Cinema Projection
• Audio-Visual Systems
• Ticketing Software
• Technology Integration

Competencies:

• Leadership
• Customer Focus
• Financial Management
• Marketing and Promotion
• Team Management
• Operational Excellence
• Communication Skills
• Problem Solving
• Community Engagement

QUALIFICATION & EXPERIENCE:

• Bachelor’s degree in Business, Hospitality, or a related field.
• Proven experience in cinema or entertainment management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Financial acumen and budget management experience