PERFORMANCE DRIVEN CULTURE:

• Develop and implement strategies to enhance operational efficiency, streamline processes, and improve overall productivity.
• Lead, mentor, and motivate a team of operational staff, ensuring a high level of performance and adherence to company policies and procedures.
• Collaborate with various departments to coordinate activities, resolve operational issues, and ensure seamless workflow.
• Monitor inventory levels, procurement, and supply chain processes to optimize stock levels and minimize shortages or overstock situations.
• Analyze operational data and metrics to identify areas for improvement and implement solutions to enhance performance.
• Ensure compliance with industry regulations, health, and safety standards, and company policies.
• Foster a culture of continuous improvement by implementing best practices and innovative approaches to operations management.

TECHNICAL SKILLS AND COMPETENCIES:

Technical Skills

• Inventory Management Systems experience
• Understanding of Supply Chain Management
• Data Analysis and Reporting
• Knowledge of Quality Control Standards
• Compliance and Regulations
• Process Improvement Methodologies
• Experience with CRM and ERP Systems
• Technical Knowledge of Jewelry Manufacturing

Competencies:

• Communication & interpersonal skills
• Stakeholder management
• Vendor / Tenant Management
• Fostering Collaboration

QUALIFICATIONS, EXPERIENCE AND LANGUAGE PROFICIENCY:

• Bachelor’s degree in Business Administration, Operations Management, or a related field. Master’s degree preferred.
• Proven experience of 5 years in operations management, preferably within the luxury goods, jewelry, or retail industry.
• Strong leadership skills with the ability to inspire and lead a diverse team effectively.
• Excellent analytical and problem-solving abilities with a keen attention to detail.
• Exceptional communication, interpersonal, and negotiation skills.
• Proficiency in utilizing various software and tools for data analysis and operational management.
• Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities.
• Knowledge of industry regulations and compliance standards.